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JIB Global

JIB Global ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our smart unmanned F&B platform services.

1. Information We Collect

We collect information provided directly by you when you inquire about B2B solutions, franchise adoption, or global partnership hubs. The collected items are as follows:

  • Contact Information: Name, email address, phone number, company name, etc.
  • Inquiry Details: Business type, preferred equipment, and regional expansion plans submitted via the 'Contact Us' form.
  • Usage Data: IP address, browser type, language settings, and visit times automatically recorded through server logs.
2. Purpose of Use

Collected data is used only for the following purposes to optimize services and operate stable business infrastructure:

  • Responding to B2B consultations and franchise inquiries.
  • Maintaining remote technical support for our unmanned cooking and automated packaging systems.
  • Improving user experience (UX), debugging system errors, and optimizing website response speed.
  • Complying with global legal obligations and protecting the integrity of our services.
3. Sharing and Third-Party Disclosure

We do not sell or rent your personal information to third parties. We may share information only in strictly controlled scenarios:

  • Service Providers: Trusted partners supporting our infrastructure management, cloud operations, or customer service.
  • Legal Obligations: When submission is inevitable to protect the rights and safety of JIB Global and our partners in accordance with laws, regulations, or judicial procedures.
4. Data Security Safeguards

We implement industry-standard physical, electronic, and administrative security procedures to prevent unauthorized leakage, loss, or alteration of your data. Please note that no transmission via the internet is 100% secure.

Need Technical Support or Guidance?

Contact our customer support center or engineering channel, and we will provide verified answers promptly.